Returns & Exchanges

If you decide for any reason to return an item, please make sure it has not been opened. The item must be returned in its original packaging. Returned item(s) must be in resalable condition. We will issue a refund to your credit card at the time we receive the item back from you. Please note that unless there has been a mistake on our part, the shipping charges will not be refunded. On orders where the shipping is free, we will credit the account for the full amount minus the actual shipping fees paid to the carrier.

We will gladly exchange any item within 14 days you have received. In the event it has been a mistake on our part or you received a defective item, please contact our customer service and we will send you a UPS return label via e-mail. All you will have to do is repack the item(s), put the UPS return label on the package and drop it off at a UPS drop off location. We can assist you finding the closest UPS drop off location near you or you may go to www.ups.com to locate the most convenient location for you.